I have applied for a new landline connection. While applying they said i will get connection with in a week.
But after 2 weeks when i called customer care they are not at all responding, after continuous trials for 50 times one man lift the call and said telephone wire out of stock and give the connection in upcoming two days. I have waited for one more week and when i called for customer care they lift the call at my 56 th attempt and said the new BSNL connection was restricted to the area im living [Dilsukhnagar] more than 1000 members are waiting for new connections you need to wait for 3 months there is technical problem going on with that area we are installing new phase .you need to wait no way... like this they are responded. Next day again i called and asked about new connection but with different area... again still they are saying the same reason for what ever be the area.
Seems to be no BSNL staff technical worksmen showing interest towards work as no of connection were pending.they are recruited in to govt job for doing nothing.
thats why many and many new third party telecom operators emerging in india. However they are screwing the customers in another way.
Can any one please suggest share details how get this done in getting new connection.
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