Hi
My BSNl Landline no. 0120-2622690 was installed in jan and worked fine for 1 year,
but from 7 March the phone went dead, and was connected on 28 march but after 1 week on 4 th April again the phone went dead, which was corrected on 9 april but after 4 days on 13 April again the phone went dead.
what is this happening why isn't the service going dead again and again made repeated complaints to BSNL exchange they say the wires are cut, why cant they take care of that instead blame other civic agencies
More over their customer helpline 1500 dosen't work either there is never an executive availaible for registering the complaint, always the IVRS putting the caller on hold. i dont know whom to approach for my complaints as the SDO, J.E of the relevent exchange dont act they always say something and forward the complaints to other officers saying it their resposibility, ..
please help me.what to do... whom to complaints for any prompt action.
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