Sir,
i have subscribed to lifetime plan ANANT EXCELl i was told that i have to charge with rs 50 at the end of every 6 months to keep my account live. i had paid rs 50 as charges and have sms receipting for the same- i did not notice that it says the validty is upto feb 20. On last ocassion i had charged with rs 50 and the connection was active for the next 6 months.
i find the amount paid by me has not b een accounted at al and i am told to pay rs 221 as reconnection charges. when i enquired they are not able to tel me as to what happened to the rs 50 i paid on feb 20.
i want my service to be active as i have paid the required sum on feb 20.
my mobile no of bsnl is 9444463208
my other contact no is 044 - 24834112
s ammulu
0 comments