I Applied for a Education loan from Canara Bank Branch In Ludhiana BRS Nagar for going abroad for furher studies. My sesssion starts on 22nd july In Australia and i was supposed to send the loan file and other foramalitie 45 days before to apply for visa. I applied for loan In bakn on 10th April. I completed all the foramalities required by the bank but i when i ever visited tha bank the Manager (Manmohan Singh) was absent from the office without any notice, the emplyees said that he will come tommorow and i visted next day he was not agian in the office. The same continued for 8 days and he came back 9th day. The employees did'nt say straight that he is on leave for 1week and misguided me. Here is not the end of haaasment when mangaer came back after 9 days the person handlih the loan department went on leave for 1 week and when he came back the manger was again on leave. At last when they both were there in office i went to them i asked about my loan status they said you have not given all the documents required. And when all the documents was submitted they said they will send the file to chadigarh branch for sanction and you can know the status for the same after15-20 days, when i went to them after 10 days they said they forgot to send the file and it was lying in there drawer. Two days later they called me up and said that we dont provide loan for diploma.when i asked that i have already told you its a diploma courrse and i have given you the offer letter of the university with all documents then why dint you said so the very first day, the reply was "its not our duty you shoud have asked me twice or thrice before initiating the procdure. And now i have apllied for loan from some other bank and have to extend my session to 21sep. Is this tha way of reputed bank treating their customers?
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