I had bought a canon mp160 print-scan-copy from Quantum Technologies, Palta. It had one year Principal Warranty. After 3 months I noticed that the color cartridge's ink was leaking out from all sides. I called up the shopowner & then the nearest service center. Then the shop owner responded after nearly 20 days. He took the full Printer and told that the cartridges will be replaced. Then after many days they came back with my printer with scratch marks on it & told that the company personnel had told that it cannot be replaced. I had got very much harassed. Now the ink had fully finished. I am still waiting for proper actions.
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