To Whom It May Concern
Sub: Non receipt of cash from ATM of State Bank Of India under Ballygunge Branch located at Jora Bridge area in Santoshpur, Kol -75
Amount Rs 11, 400/- using Central Bank Maestro / Cirrus debit card no: 5044371353005335.
Dear Sir
This is for your kind information that on 16.02.09 (time around 09.00 pm) I have tried to withdraw cash from ATM of State Bank of India situated at Jora Bridge, Santospur, Kolkata 75 which is under State Bank of Inida, Ballygunge Branch Kolkata 19.
I regret to inform for that neither I have received money nor any charge slip was issued from the ATM machine. Only dialogue shown was “ Requested Time Out”.
Thereafter I rushed to nearest ATM of Central Bank of India, Jadavpur, Kolkata 700086 from where I have taken out a mini statement & was surprised to find that the above amount of Rs 11, 400 along with a transaction fee of Rs 20/- (on account of withdrawal from other ATM than Central Bank of India) has been debited form my CBI account No: 1537954450 of your branch.
Under the above circumstances I requested both the banks involved to credit the aforesaid amount along with the transaction fee to my Central Bank SB A/c no: 1537954450.
But since then no action have been taken so far & I am suffering from tremendous mental anxiety.
PLEASE HELP.
Thanking you
Your’s sincerely
Samrat Mazumder
11A/1 Chanchal Sarani
Santoshpur
Kol 700075
Mob: 9903685181
Date: 17.02.09.
CC:
The Sr Manager
Central Bank Of India
Salt Lake Branch
Kolkata 700064
The Sr Manager
State Bank Of India
Ballygunge Branch
Kolkata 700019
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