Dear sir/Madam
I did the shopping from Brand Factory, Bangalore, We swapped the card
there but it gave the error at that time, We did the cash payment at
the moment. But the amount was still deducted twice from our account.
I gave to our bank in writing but still I have not recieved my money back.
It has been approximately two and half month gone, It is a big
harrassment to a customer. You are requested to return the money as
early as possible.
The letter given by the brand Factory is being forwaded to U.
Best Regards
Surita maini
SLIET Longowal
TO DATE: 16/07
MANAGER
CENTARL BANK OF INDIA
SLI ET LONGOWAL
PUNJAB
SUB: Debit to Customer, Payment not Received by Merchant for the claim
Dear Sir,
On dated 08/07/09 we did one transaction in the in our outlet, The Card Was Not Approved for the same in the below tid, but the customer Ac has been debited TWO times for the same.
Details of transaction
CARD NO: 5044 3731 0500 2024
NAME: SURITA MAINI
TARNSACTION DATE: 08/07
BILL AMOUNT: Rs-3377 /-
TID REFERNCE: 25211807
Mid: 50141199
The Amount has been debited twice for the value of 3377 *2
For the Above transaction, we finally received cash from the customer
Kindly take this above details and do the need full to the customer, on is claims, KINLDY REVERSE THE SAME
Thanking you
S NITHYANAND
CHIEF CASHIER
BRAND FACTORY
BANGALORE - 37.
9341008226
080- 40139220
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