Dear sir, ..
there was no show by the emirates chauffer (at the time which was sheduled for the pick up) for the flight ek 202 on the 24 aug time 2300 hrs, from jfk to dxb... my etkt no :1762118524408-4 and ref: no DDRTAS: Business Class, ...
we awaited for the chaffuer phone call, as it was told to me that the chaffuer would call also... but there was no response, and we awaited till the last moment, and by then the hotel arranged a taxi for the drop to the airport, ...
when i reached the airport i did complain at ur desk and it was recorded by ur staff, and she did reconfirmed that the call was not made till i reached the airport...
as a suggestion: u should arrange a dedicated contact person regarding the chaffuer pick up, that might avoid last minute inconvience...
thank you
anoop chemmanur
ps: (emirates skywards silver ek 247679154)
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