2 months back I've taken an account in Citibank Suvidha for my salary credit. Where ever thay asked directly/through phone/or any other communication I haven't ever requested for a credit card.
Last week Friday (23rd May) I got a call from Citibank person that he want some information to send the free credit card. Very clearly I told him I'm not interested and don't send to me. Then he started raising on me and started speaking in Hindi which I can't follow, and then disconnected the call. All the time I repeated "I don't want any type of credit card at any cost even free"
And again on Last Monday (26th May) I got a call from 022-67194000 around 11 am asking the same and to him also I very cleary mentioned "I don't want the card and don't send to me" and the call got disconnected.
2 days after 28th May I got a message "Your request for CitiBank credit card has been approved. You can receive it within 5 days" and today the courier person is asking me to collect the card. I didn't accept the card and send him to return it back, with the reason.
These people are specially trained to behave like these to customers?
Just think, we are in our own pressures of work, family and all .keep on calling and behaving like this and wasting our precious time... will it make any reputation to the bank service?
I'm struggling like anything to pay another credit card amount which crossed lakhs, seeking other ways, even loans to pay the money ..These all stories I've told to the people who they called up me regarding credit cards and still they are doing like this way.
Please please please... let us allow to live peacefully, Its a humble request...
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