This is in continuation of our several reminders regarding the closure of our Current in Punjabi Bagh Branch. Through our several letters Dt 08-07, 04-08, 25-10, 06-01, 18-04, 25-05-05, 30-06, 13-08-05, 24-09-05, 30-11, 08-12 & 08-06 (copies enclosed), we have completed all the formalities for closing the above said amount. But it is very surprising that instead of closing our account they are deducting service charges from our account and the same is still active.
In this regard we have made several telephone calls to their customer department and written several letters also, but no response was received from other side. Failing to which, we personally visited the branch yesterday i.e 09-07-08 and met Ms. Simi. She attended to us and listen our complaint very patiently. She also assured us to help and get the needful done.
Now please close our account and kindly refund the balance amount and the charges along with service tax w.e.f. July till date, amounting to Rs.27627.08, which you have wrongly debited in our account despite of the several requests/reminders for closure of our current account.
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