CITI BANK cheque
Didnt receive face value of cheque

Hi,

I have been cheated by CITIBANK. I have received a CHECK for 509 US $ and deposited the same CHECK in CITIBANK for collection. But they credited only 434 US $ in to my account.

I have been asking proper reason for reduction of 75 US $ from the face value of cheque but i am not getting any response from Citi bank. I raised complaint over phone banking customer care representative, over bank manager, and also i raised a complaint through online. But i didn't get my money back and also there is no proper reason for deducting 75USD from my account. Other than this charge they have deducted 250 Rs service charge.

Please let me know how can i get my money back.

With regards

9740441124