Citibank credit card no.5546 1901 1722 6000
Fraudulent & unnecessary debit on my card

Dear Sir/Madam,

I have been facing very bad services from Citibank since the time when I opened my salary account with them. They are trying to make a fraudulant liability on my credit card & planning to recover the unpaid money by form of a direct debit to my salary account, that's the general plan of most of the banks to make fraudulant profit.

But I want to make there plan unsuccesfull that's why I have now blocked my credit card by telephonic conversation so that further misuse can be avoided.

Now have registered a complaint with citibank for the unnecesary fraudulant international transaction's done on my credit which I am not supposed to pay. There was a total amount of Rs.6705.79 as fraudulant transactions & Rs.4998.33 as the domestic transactions. The amount of Rs.4998.33 is already paid to Citibank last month. The thing is there was an installment amount of Rs.4998.33 for 6months as I have purchased an electronic product from SONY world. Now after completing all the dues of EMI again they keep on charging this month as well.

In fact as an accountant I have tallied my transaction of EMI for 6mths and the same details have been attached as an attachment for your reference.

Now my question is why again the EMI amounts are raised in the current month statement along with the fraud transactions. Even Citibank does a mistake once, why everytime they make the same mistake on my statement itself? Is it because I am a regular & sincere customer to them.

Previously my earned points was reduced from my card, & before that my 4 months back expired card of citibank was generated with an outstanding balance which should not happen at all. I have got every proof of Citibank's inconvenient way of harassing his credit card holders.

I have attached the current months transactions as well as my paid EMI details for your reference.

Now Citibank has told me to fill up the CDF form & submit it to them by fax on 02228358080 ext 2222 by putting my reference no.1909051808.

Kindly advise me what appropriate steps to be taken now in this case.

Thanks with regards,

Ani Lakshmanan

Cell.no.09820683299.