To Date:- 23th October
The Manager
Citi Bank Home Loans Department
Citi bank n.a.
Anna salai. P.O.
Channai – 600002
Sub: Complain against your Recovery Department for Citi Bank Home Loan A/C No: 1106143
I Sunil Kumar Rungta a costumer of your company here by inform you that I am receiving calls from Citi Bank Recovery Department that my installment for the month of September is pending and the PDC given by me is not cleared by my Bank i.e. AXIS. However, when I confirmed with my Bank i.e. AXIS Bank, the amount of Rs 6066 each month is debited from my Account. Even after myself faxing the bank statement to Mr. Bhaskar on Delhi's Fax Number about clearing of cheques from my bank, I’m receiving calls that the amount is not received by CITI BANK. If the cheque is not pass by AXIS Bank, they should have returned the cheques to you mentioning the reason in Memo for not clearing the cheque.
As per my bank statement September cheque is cleared from my account on 2nd September by chq no : 640907 of AXIS Bank
I request you to please clear this matter within 3 working days else I need to take legal action against unnecessary harassment to me. If the amount is not received by you for the months mentioned above, give me in writing about the same and return me the cheques received back by you. If I don’t receive any information about this, I’ll assume that you are not interested in resolving the issue and I need to proceed further in this regard.
Enclosed :
1. September months bank statement
From
Sunil Kumar Rungta
Flat no: G4, Gitanjali Admire
H. No: 16-11-16/N/ 109 & 110
Prashanth nagar, malakpet
Hyderabad - 500036
Ph: 9440745211.
[email protected] [email protected]
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