I'm Dr. Abhijit Mondal, recently baught "Air Lounge" from Telebrandsindia by VP Parcel. That was delivered to me on 25112008. My address is 31.S.N.BANERJEE ROAD; BUDGE BUDGE; KOLKATA-700137; WEST BENGAL.
My mobile no.- 09836058331 & land phone no.- 033-24801256. My email address- [email protected]
Product's INVOICE NO.- V000078188; DATE- 20112008; ORDER NO.-M736046.
Now, the problem is that the lower part (bedding part) of the Air lounge getting deflated spontaneously in about half-an hour after inflation which is supposed to remain air tight. May be the valve provided for that purpose is not working. So, Air lounge has become ABSOLUTELY USELESS to me & my family. After spending more than 6500- for it, we couldn't even use it for 60 mins!!!
Moreover, one clip provided behind for making Air-lounge into sofa is ABSOLUTELY DEFORMED, can't use it in any position.
I had sent complaint via email on 28112008 to customercare of the company. But, none bothered to reply or contact to me, then helplessly I tried them to contact on phone, some customercare officer picking up my, after listening my problems just DELIBERATELY DISCONNECTED my call. Now, none is picking up my phone. They are saying in their advertisement that they will refund total paid money if that's returned within 15 days or they will change the product if it's found defective anywhere. But, in this condition how can i contact to them?..THEY ARE SIMPLY CHEATING COMMON PEOPLE LIKE ME...!!
Now, who will help me?..If possible try to contact & help me please!
0 comments