Dear Sir
TO WHOM SO EVER IT MAY CONCERN
With Warm Regards.
I am your basic phone holder with Named Vinayak Gupta Phone No.2349394,
This month i have received bill for Rs 916, Detail mention below
1. Local Call Charge 3
2. Debits 750
3. SR Taxes 93
4. O/S Surcharge 70.
Total pay before due date 916.
Mine first question is why i have not been credited discount of 20% a scheme was running from your side
which say if a customer take a broadband connection this time he will be given 20% for Six month from
the month he takes discount which was communicated to us
By your Customer help desk staff sitting at the desk Vidhayadhar Nagar, Jaipur.
But In last month i have received discount but this month i have not received the discount
Tomorrow 23-Jan is the last day of bill.
Kindly revert on mine contact No. 2343934 or brother No.98281-01964.
with a positive result.
Second complain is why i have been charged O/S Surcharge of Rs.70. Which i think giving complain on your
Call center 1500 they have wave off the same.
Waiting for your quick revertal.
Vinayak Gupta
contact No. 2349394.
Mobile No.98281-01964.
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