CONSUMER LOAN
Not received original papers

Sir, my contact no is 91=9898675867

i have recently completed the loan for consumer products. i have purchased videocone television from desai sales agencies anand dist anand gujarat with finance from your finance company. i have completed the loan but when i approach to get my documents ie. xerox of the id proof resident proof officer at anand branch answer me that company did not return such documents as per company policy. hereby i would like to know who will mbe responsible for the miss use of such papers. and when will i get it back.