Sir,
I am a retired person and facing much financial burden from last two years after my daughters marriage. I have a Credit Card from ICCI. Some Payment were late due to non availabilty of funds and as I have no sound source of Income. Then I requested for settlemet and from the last five months even my REQUEST for settelment is not forwarded by the callers. I m being regularly assured that my request is already forwarded and If a I make some required payment Settlemenmt letter which has been dispatched from Bombat Office will be handed over to me. On being assured I made two Payments of Rs. 4100/- and 3600/- but the said IN TRANSIT letter of settelemet is not yet received by me. When I mae last payment of 3600/- Some Divya Sharma of Icci Bank gave me full assurance that I will receive settlement letter in One or Two days and it was setteled in Rs. 10000/- or so. I have make payment of Last installemt in November and only 3600/- are payable by me.. Now from last one month i am calling HER daily But neither mobile nor phone is picked up and I am again asked by some OTHER caller rs. 2200/- as payment due of my Credit Card which is not Yet setteld. Even REQUEST for settlement is not forwarded.
Pl help me as I am not in a position to FACE the said FRAUDLENT pursuation. The whole conversation is recorded on the callers side and truths may be acertained from the records.
I dont know what to do.
Even Custmer Care is not available and I am helpless to Face the situation.
R.S.Bhardwaj
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