Credit Card
Not replying bill clarification

Re: Your HSBC Card Account Ref: 2905331100 (KMM3831324I123L0KM)

i have received the bill for last month (May 15th) and asked for a clarification on the same day. Various peoples are replying but not to my point. Can you help me out

It is being dragged for the past fifteen days without any proper answer from the bank

Please do the needful