This is with reference to my sbi credit card statement.i have not received my statement on time any of the month, even after that the payment was made whenever i get a call from customer care. But last month when I did not reced yr statement I m, ake payment of Rs. 2280/- on 29th March which payment cleared by my bank on 2nd April after that I am receiving so many threating calls from sbi centre neither receiving any statement nor reciving any call before that now I received a letter with a threating style and always my payments are regular but no one can listen for this now I made up my mind not to make the payment till i receive my statement i got two-three calls from so called customer care asking for payments;when asked for statement i was assured that the same would be sent to me in four hours time;but to no avail. I went upto the extent of calling them and asking for statment where in i was again given a false promise and all rude replies but again in vain.
Today i got a call in the afternoon asking for payment and when asked for statement the same reply was given wheren i was told we ill get back to u in 15 minutes... but noreply till time...
can someone help me in telling what shoud be the next course of action...
Here is a customer who is ready to make his payments but the cr card department is neither waving of the late payment fees which occured because of them nor sending me the statemnt... but now I decided to go to consumer court and women cell for the threating and harresment by SBI peoples they himself cheater and making us fool so NOW I DECIDED THAT I MUST GO TO CONSUMER COURT AND COMPALATING IN POLICE STATION AND WOMEN CELL ALSO AND AM GIVING IN ALL THE NEWSPAPER FOR THE SAME HARRASMENT AND THREATING.
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