Credit Card
Estatement not received

I have been using the credit card no4317575079835618 and i used to receive the the monthly statement in III or IV week of every month with due date payment either 6th or 7th of the next month. Since December SBICards started sending only the estatement to my EMail I.D.In addition to this a card holder can view his account summary in their website by logging on using the password etc. Accordingly i was viewing my account summary in their web site till June. But SBICPSL did not send even the estatment and I reminded and got it. But the statement dt 17-8-08 was not sent to me and when I tried so log on their website I got a message that my user's I.D.and password got blocked and i was advised to register afresh. Accordingly I tried atleast 150 times but i was getting only error message, I intimated the SBICPSL through their helpline at toll free no that too atleast 100 times but they were promising to send it within 48 hours. They made it a mockery by promising me to send the statement within 48 hours and they maintained it whenever I called them over phone. As the dead line was nearing I sent a letter by speedpost on 22-8-08 and faxed a letter on for which I have spent a sizable amount. I made repeated calls to thm but in vain. The statements are authenticated documents basing on which a card holder has to make the payment after satisfying himself of the correctness of the amounts shown therein but SBICPSL sent it only on 6th Sptember08 viz on the due date.the card holder requires couple of days to make the payment however the same is small and again SBICards have not send the statement dt 17-9-08 till date in spite their promise that the statemtn would reach me by 21st of every month hereafter. In this context I wish to mention that SBICPSL once sent me a letter threatening of legal action if the payment is not made by due date. This created much anxiety in me and my health deteriorated miserably. I have developed some cardiac probelms also and this may neccessitate to undergo treatment at a very high cost. SBICards should therefore pay me a compensation of Rs100000 immediately.