I closed my Deutsche Bank Premium Credit Card in May of this year due to many bad services, including mismanagement of billing and payment handling. I closed my account after paying all the outstanding bills and informed customer service to cancel ECS. I received confirmation of card cancellation in May and yet I saw an ECS deduction from my bank account for a large sum of money in June. Deutsche Bank is using confidential information from my file to steal money from my bank account. This is an unethical practice by any standard, specially from an well-know international bank.
I am requesting possible interventions by regulatory agencies to help me recover money stolen by DB, via ECS and would also like to inform all current and prospective consumers of Deutsche Bank on the risks of doing business with such a bank.
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