Dear Sir,
SUMMARY - PRODUCT NOT RECEIVED EVEN AFTER ORDERING ON 21ST AUGUST & PAYMENT ON 5TH OCTOBER. THEY ARE SBI CARD PARTNERS.
I had ordered Jabra Bluetooth Car Kit, Qty : 1 for Rs. 1999 from Deals4all on 21st Aug.
Order no.: 000091136.
There advertisement was as a pamphlet with SBI Credit Card statement, wherein they had some tie-up with SBI. the same amount was taken from my card account on 5th Oct.. It was also advertised at the SBI website as also deals4all company's website (http://www.deals4all.net/sbicardoffers/)
I have sent them many mails & called nearly 60-70 times but they have still not despatched the product. Most of the times there customer care no. keeps us on hold for more than an hour [Customer Care (09.00 to 18.00 hrs) 91 22 4079 1234 ] They have replied to mails confirming that they are sending the product but have never done so. Then after threatening them, one of the CSR gave their office no. 022-40791263 but even they were just making promises.
I am having copies of their mails confirming that they are sending the product but have never done so.
There contact details are as follows :
Director: Ujjival Saraf (I was told by an employee)
Some employees: Shalaka Mayekar, Aftab, Satish, Ashok, Rajesh.
Address :
deals 4all
246, Laxmi Plaza, Laxmi Ind. Estate,
New Link Rd, Andheri (W), Mumbai, INDIA - 400 053.
Fax: 91 22 2636 7523
Email: [email protected]
Website: www.deals4all.net
Customer Care (09.00 to 18.00 hrs) 91 22 4079 1234
I have come across a lot of complaints against them on the internet, but my bad luck is I saw those complaints after I grew suspicious, when they were just making promises & never despatching the product.
The complaints are at the following sites :
<a href="http://inconsumercomplaints.com/bycompany/deals4all-a14698.html">http://inconsumercomplaints.com/bycompany/deals4all-a14698.html</a>
http://inconsumercomplaints.com/byurl/deals4all.net.html
http://inconsumercomplaints.com/bycompany/some-deals-4-all-a41612.html
http://www.mouthshut.com/review/Deals4all.net-139929-1.html
http://www.merishikayat.com/? q=forum/11500
http://www.consumercourt.in/mobile-handset/3116-mobile-deals4all.html
<a href="http://inconsumercomplaints.com/complaints/deals4all-and-sbi-cards-polo-watch-offer-c49354.html">http://inconsumercomplaints.com/complaints/deals4all-and-sbi-cards-polo-watch-offer-c49354.html</a>
http://offersgalore.blogspot.com/04/get-wrist-watch-worth-rs3090-for-rs599.html
http://www.articlesnatch.com/topic/apology letter
http://www.complaints.com/june/25/REDIFF_SHOPPING%DEALS_4ALL_CHEATS_CUSTOMERS%W_175160.htm
http://www.merishikayat.com/? q=taxonomy/term/1593
http://www.consumercourt.in/other-services/6788-deals4all-polo-watch-order-no-000080950-a.html
http://www.mouthshut.com/review/General_Advice_on_Cell_Phones-159625-1.html
http://www.consumerforums.in/List_of_companies/deals4all-mumbai
<a href="http://inconsumercomplaints.com/complaints/deals4all-and-sbi-cards-polo-watch-offer-c49354.html">http://inconsumercomplaints.com/complaints/deals4all-and-sbi-cards-polo-watch-offer-c49354.html</a>
http://www.labnol.org/india/interesting/an-sbi-credit-card-could-get-you-an-unlocked-iphone/1808/
I hope you can help me to recover the amount paid as I am not interested in getting this product as there are also complaints that the products sent by this company are inferior as also the nearly 500 rs. spent on making calls & compensation for time & mental agony.
Thanks & Best Regards,
Himanshu Kharabe
B-14, Regent Lakeview Apts., Sector 26, Nigdi Pradhikaran, Pune | MS 411044 | INDIA |
91 98500 56115
[email protected]
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