I am Ashok Kumar Sarmah a consumer of LPG since 22.04.1999, distributor name is M/S SHYAMA GAS SERVICE, NOONMATI, GUWAHATI, My card details has given below:
CARD SL. No.5757173
CONSUMER No. 20502
SV No.718083
No.of Cylinders: One
Date : 22.04.1999
As I have been shifted my residence to House No. 62, Housing colony, Narengi, Guwahati -26, as per your new procedure my address has been verified on 12.03.2008 . On 13.03.2008 I have been given 1 (One) refill and after that till date I have not get any refill from the above distributor. As I have spend almost 1 and ½ month . as per the new distribution system
I should get the refill after 21 days, as you are also aware that now distribution is strictly home delivery.
As I have personally booked in their counter bearing SL No. 9340 dt.28.03.2008. I have
Personally requested to the official to send the refill to my residence but all are in vain.
Now I would like to requested you to take necessary measure to short out the problem so that my problem can be solved. Another thing is that they don’t picked up the landline phone, as it is always busy, probably it is created by themselves.
You early action shall be highly appreciated in this regard.
With Regards
(ASHOK KUMAR SARMAH)
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