Hi,
My name is Ibrahim, I am from Bangalore, I have this notebook model of Dell Inspiron 6400... Which i Buyed sometime ago...(product out of warranty)...
I had the problem with the locking system of lid... i couldnt close my laptop properly... and from since a week i tried calling them but everytime they take atleast 50mins. to recieve my call... and once after a long wait they recieved and i was online with their representative only to find that he was a dumb fellow... he never tried to understand my simple problem and after a long converstaion he took my complaint and gave me the service id number i.e 790501425093... and almost a week have been passed and no one contacted me.. where as he said within 2 working days someone will attend me... Dumb foolish company...
I didnt really get to Understand this company. when we are buying there product by paying so much money assuming they will give us better service... and they always cheat us... and Dell ranks first in that... is there anything which i can do to fix this people alright? i studied dell and then i came across many complaints against them... here are just 10 number of link of complaints. which i researched, there are many more
1.http://inconsumercomplaints.com/complaints/dell-india-ltd-c85925.html
2.http://inconsumercomplaints.com/complaints/dell-laptop-computer-windows-xp-c34300.html
3.http://www.my3cents.com/showReview.cgi? id=15052
Scan this whole site for more complaints you'll find many...
4.http://inconsumercomplaints.com/? search=dell
5.http://www.my3cents.com/showReview.cgi? id=15000
6.http://www.consumeraffairs.com/computers/dell_tech_support.html
(Look over whole site for the bunch of problems)...
7.http://www.complaints.com/directory/december/7/5.htm
8.http://complaintwire.org/Complaint.aspx/GDRyG0HHyQCMSwjJxECwww
9.http://www.technewsworld.com/perl/board/mboard.pl? board=ecttalkback&thread=8266&id=13367&display=1#message_13367
10.http://www.lockergnome.com/blade/05/22/new-york-launches-a-site-just-for-dell-complaints/
...
Is dell still blind... cant the company take any inititive... if not then it should be banned from india with dishonor.. that serves them right...
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