Digital Eye Services
VODA FONE CHEATED BY CHANGING THE PACKAGE

Dear Sir / Madam,

My name is R.V.Swamy, Iam running a LG electronics service center in VisakhaPatnam. I Have taken 17 connections from VODAFONE in Rs.199/- LG TALK, They have activated the all connections in the same package only, But suddenly they have sent me a SMS saying that, PAckage has been changed from 199/- to 249/-. I did not requested them to replace the package.

I Have sent 3 mails also to customer care, every time only auto generated message will come but, nobody responding to my complaint from past 15 days.

Now they have bill also in 249/- package. Call center people telling they can not do any thing, Customer has to contact mail only, But no reply through mail.

PLs look in to this matter & Pls help me.

Thanks & Regards,

Swamy, Vizag.

PH; 9052111149.