I went to DishTV distributer "Air Communication Services", Plot No.5, Opp. SBI, MG Road, to get a new setup box remote as my kids broke the existing one. The distributor told me that I have to shell out 200/- for this remote. When I told him that DishTV customer care has informed me that this remote is available across India at a uniform rate of Rs.128/-, he told me bluntly to give a damn about DishTV rates and if I really want to get in 128/- I should goto Delhi and get one from there. Since, I did not agree to overpay, I did not get the remote. When I then got back to DishTV customer Care on 19th Nov regarding this overcharging by their distributor in Gurgaon, they said they'll take action against him. But till date nothing has happened. They also gave me a list of dealers from where I can get the same remote in 128/-, but these dealers were two steps ahead, they were charging 300 bucks.
Is there any way I can force the DishTV distributor or dealer's in Gurgaon to give me the remote in the genuine price?
BR,
Kamal Bhardwaj
House No.128C,
Lane No.4,
West Rajeev Nagar,
Near Mata Road,
Gurgaon
M-9818477494
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