Dear Sir,
I've been using DishTV (My Viewer Card no.01506017545) from 31st July '2008 and since then they are harassing me by many way. I did renew my dishTV pacage for Rs.300/- on 30.01.09 & after that I got two messages from them that "I've got Rs.60/- worth free A-la-Carte packs in recharge free scheme & please order them" I got this message twice then when I ordered the same the chaged the money from me. About this when I called up in there customer care they just said me "SORRY" this message was wrongly delivered to me. Again I renewed my pacage on 26.02.2009 through ITZ card for Rs.700/- for which I was supposed to get free A-la-carte pacage worth Rs.140/- with free Movie on demand worth Rs.560/-. Regarding this I enquired with the customer service executive to ensure that I'm entitled to get this offer & they confirm me that I can avail this offer under recharge free scheme in free of cost. But when I activated the pacage they charged me again & about this when I'm calling to the customer care they are not listening my complaint only saying "SORRY". I've my trust & hope with you to help me out on this matter. And my humble request you to kindly stop these companies to harass the valuable customers.
Your faithfully,
Amarendra Mohanty
New Delhi
Mob.9899184577
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