I am using dish tv DTH for the last 17 months. I have taken for 1 year and renewed for two months each three times. During the first year 4 times it was disconnected saying payment not made. I paid for the whole year in advance and they have disconncted 4 times. After complaining they reconnected. After renewal also they disconnect every time even if I paid 1 week before the due date. What poor service. Actually it is because of the agents mistake as they are not crediting the collected amout to dish TV. But who is responsible for this. Why the custormer to suffer. I feel it is better to go back to cable tv. Dish TV management have no control over the agents. Due to this poor customers have to suffer. I being the secretary of the society, we have decided not to renew further. I used to collect all member's money and pay to Bhagyashree enterprises at Borivali. Still I a being harassed by dish TV. I don't think they may be able to improve. This for the information of the customers who have not opted yet for dish TV.
A. James
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