I have DISHTV Multi card account activated since December and March respectively. From 4th August my Parent account has been deactivated and logging an complaint deactivated my Child account since 6th August. After loging many calls through Phone, WEB and e-mail and getting DISHTV confirmation that problem is due to wrong billing. My both Parent and Child account is still deactivated.
The account details are Parent VC 01505102311 and Child VC 01505287946.
Following are some of DISHTV response,
From: Customer Care
To: [email protected]
Sent: Thursday, August 7 1:40:14 PM
Subject: Feedback From: Mr. M.C. PATEL
Dear Sir/Madam,
Thank you for writing to Dish TV.
This is in reference to your complaint regarding the incorrect billing.
We regret for the inconvenience caused.
We would like to convey that your complaint has already been forwarded to the concerned department and they will surely be doing the needful.
From: Customer Care
To: [email protected]
Sent: Monday, August 11 10:39:29 AM
Subject: Feedback From: Mr. M C PATEL
Dear Sir/Madam,
Thank you for writing to Dish TV.
This is in reference to your complain regarding SOA correction
We sincerely apologize for the inconvenience caused to you.
We would like to convey that your complaint has already been forwarded to the concerned
department and they will surely be doing the needful.
**Please note your Reference number as 14957969
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