Dear Sir, My VC number is 0150 433 6585, Initially when connection was taken I was receiving all channels as per the package, subsequently when it was recharged I observed that some of the channels were blocked- even DD channels were also not available. Presently when I recharged paying Rs.700/- on 8th/9th of Feb 09, I observed few more channels have been blocked which include AAJTAK channels also.
I wish to raise the issue that why immediately after recharge channels were blocked and when complaint was lodged it has been indicated that Dish to be adjusted and for that I have to pay certain amount?
As service provider, can you reply my query -Why immediately after recharge some of the channels got blocked, which were available till previous day and why you will chage certain amount in the name of adjustment of the Dish?
Previously also I lodged complaint but it was not addressed. If this is the system of attending complaint the one has to think twice before considering DISH TV. So far I am concern I have to change to other service provider if my problem is not resolved.
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