I am an Dish tv customer. I am using this from last 3 years. But now Set up box is not working. I camplained customer care by mail 2 months back and got an complain number for the same after 15 days of my complain. Now already one month over but still no body is responding to that.
In this regard what can be done.
I am attaching few mails here for the same.
fromcustomercare
[email protected]
dateWed, Sep 16 at 2:25 PM
subjectIssues with Dist DTH
mailed-bydishtv.in
hide details Sep 16
Dear Sir/Ma'am,
Thank you for writing to dishtv.
This is in reference to your e-mail regarding STB problem on the VC 01501611134.
We sincerely apologize for the inconvenience caused to you.
We acknowledge the receipt of your complaint regarding STB not working & we will surely be doing the needful. Please note the reference number for the same is 29210742.
We would also request you to revert back for any further query.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Sandeep Bhutani
Customer service
dishtv
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