Dear Sir/Ma'm,
My dad had met an accident on 17-4, actually they fell in the road because of the some part of the road constrcution left by the road constructor & as advised by our local doctor, we rushed to them DMC & H Ludhaina. From there we got discharged on 3-5-09 & we asked for MRI, CT-scan & 15 x ray reports & films & resident doctor & staff nurse told us that since that very day is Sunday, we will have to pick the same at any other day. So next day, I go there for the same & they say that concerned one is not here in their seat & i will have to came on any other day. As we live in Kotkapura (120 Km away from Ludhiana & also have to take care my dad who is still at the bed & recovering & not able to walk & eat perfectly) it is not easy for me to go there so frequently & got that reports as well as films. I also go there on 12-5 & concernned one was not there in the record office & I also tried to met the Chief record officer Mr. Ashok Chopra, But couldn't find him on his seat. I again catch them on the very next day & this time they told me that I have to write a letter regarding this & have to be routed the mentioned letter thru Local Police station in Kotkapura that we haven't registered any complaint. I did the same & again rushed to them on 19-5. This time they just give me photocopies of the written reports & denied MRI, CT-Scan & X-ray films as they were urgently required by us as my dad had a fracture in his right hand & we have to consult the same with our local doctor. After having a short debate with them they told me that they are giving me the same, but i have to wait for another 3-4 hours, which i did, but when i approached them for the remaining reports they told me that I have to deposit rs. 10455/- to get the same. I just asked them that we had already paid for these reports & why should we paid them again. Then they asked me to met their Chief record officer & he told me that this is against their TRADITION & I asked him to consult the same with the concerned doctor Dr.. R.k. Kaushal Or Dr. Gulzar Gupta, But he told me to brought their consent written (only of dr. r k kaushal) I immediately rushed to Dr, R.k. kaushal's ward & OT room, but didn't find them & also called them 2 times, But they didn't pick their phone & also approached their Chief OSD & they all are demanding rs.10455/- if we have to take those reports. Please suggest me how can someone ask for this as we have already paid the same & also shown them whole of the bills duly signed by their auhtorities & why should we will pay them again & i also told them that we want these reports as we are not satisfied with you people & want to persue my dad's treatment from somewhere else & we need those reports to consult with some other doctor. It's complete bullshit. They are saying that they are the charitable organisation but to me it seems that they all are greedy people & playing with the emotions of the other peoples. Please let me also know can they denied for any reports or call for money against any reports for which we had already paid to them
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