Domestic
Change of ownership

Sir,

We have recently found out that our electric connection is registered under someone else's name. As we are NRI's we were unaware of this fault which they say occured during computerisation of records, a few months ago through outsourcing. We found this faulty consumer name only recently when we came down for our vacation. We consulted the electricity board of our locality to rectify the fault. The officials of the office have asked for lengthy procedures (electrical circuit diagram of our house, ownership certificate, land tax etc) and expenses for the change of the ownership to our name. These documents and expenses have already been submitted during the initial registration of our electricity connection (Single phase) and later during upgradation to three phase. They also claim to have none of the above said submitted documents or details of our original registration.

So i kindly request you to help us with the procedures required to rectify the above mentioned error as soon as possible as we will be here only for short period of time.