Inspite of complaint to dominos Customer care I didn't get response.
Sub: Worse service and cheap tactics to break the promise of Dominos (Free Pizza if not delivered in 30 Mins).
I never thought a repudiated pizza house Dominos behavious very cheaply with customers.
I have ordered the Pizza on July 21th'2009 from the phone number XXXXXXXXX.The Cold pizza was delivered after One and Half Hour for free that to I was keep on calling to concern dominos branch. After that, I had a talk with JAGGAN who is the branch manager of Dominos of Thavarkeri branch (Bangalore). He promised me to give one more PIZZA for free to maintain customer relation ship. when I ordered the Pizza on 24 july'2009 the order was taken by VEKI, the way he spoke to me it was very hurting. He talked to me as if he is the owner of Dominos and as we are begging for pizza and he said from the next time onwards there is no delivery to my address. The same Dominios when I order first 2 times they promptly delivered the pizza in 20 Mins. I dont why after subsequent orders they have delayed one and half hour.
IF Dominos is inefficient to delivery the pizza in 30 Mins and not able to keep the promise why you people distributes the pamphlets’ with highlighting the "If not delivered the PIZZA 30 Mins the pizza will be given free".
Because of your delivery attitudes and cheap tactics I spoiled my dinner partys. This will I am going to take to FORUMS and tell about your delivery attitude. If I won’t get the reply to this mail I am going to Consumer Forum and I have complete history of my orders.
Don’t try to fool and cheat the customers.
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