Sir,
i won bid in ebay india for puchasing a mobile SIGMATEL S88 MULTIMEDIA DUALSIM MOBILE of item code 180360775957 and accordingly i pay money through interbank transfer (from sbi) on 05 Jun'09 as per email received from ebay to his registered seller akhilesh jha, Delhi.i received a percel from seller on 9th Jun'09 (w/o earmarking of ebay and item code and only address of despatcher i.e seller) in intact condition through speed post. on opening the parcel i found no mobile in the parcel and only a magazine of tataconsultancy, a rudraksha tabiz, a paper board & a paper pack has been received.i intimate the seller immediately and he told that he has forwarded the desired item. i also went to post office but they denied to return it back as it was in opeing condition.on weighing there i found that parcel is also 100gm less in weight as mentioed in speed post details.accordingly i lodged a complaint against post office on 10th jun'09 and also lodged complaint in customer care of ebay india.
subsequently ebay member and seller also contact me through phone and email nad as desired i forwarded all the complaints i made and also the photographs & weight od items received throgh parcel but no action has been initiated from any corner till date.i asked seller to give me imei no and serial number and copy of bill of the mobile he sent me but he is unable to give me . since he is a registered seller of ebay and ebay annonces that they sell only those mobiles which have valid imei no & serial number how it will not be available with the seller.means they have no record to sell it to terrorist also.
it only indicates that the seller is fraud and he had not sent the mobile to me.till date they have not taken any action neither for reimbursement of my money of rs 2800/ nor the mobile. kindly look into the matter and i will provide all the supportive documents if desired please.
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