It is pathetic, if you give call to customer service (08022289520) no one will be there to assist you. If you give a call to Jaynagar Sify office (residential connection 0806683100) they intern transfer the call to some other branch and they say sir this is Vasanth nagar brach and he gives one more number (technical support - 08022284149). when you give a call to technical support directly, they dont know how to behave with the customer. He was asking me what do you think yourself!!! Sify doesn't have process to follow, no clear direction. I am going to file a case in Consumer court.
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