I HAVE LODGED A COMPLAIN AGAINST MY DEFECTIVE MICROWAVE, PURCHASED ON 24/4/07 FROM KHOSLA ELECTRONICS, HOWRAH. A PERSON NAMED SAIFFUDDIN CAME FROM SERAMPORE SERVICE CENTRE ON 25/10/08 AND AFTER WATCHING THE MICROWAVE HE TOLD THAT THE MAGNETRON (3 YEARS WARRANTY) WAS DEFECTIVE AND ASSURE ME TO ON 25/10/08 BUT HE DIDN'T COME YET. THEN, ON 26/11/08 I HAD LODGED AN ANOTHER COMPLAIN AND THE COMPLAIN NO. IS - 6K0010811260057. AN EMPLOYEE HAD COME FROM SERAMPORE SERVICE CENTRE AND AFTER FOUNDING THE MICROWAVE DEFECTIVE HE TOLD THAT HE WOULD COME VERY SOON AND REPLACE THE MAGNETRON BUT DIDN'T COME YET. THEN I HAD CALLED SERAMPORE SERVICE CENTRE FOR SEVERAL TIMES AND EVERY TIME THEY TOLD THAT THEY WOULD COME SOON. ONE DAY I HAVE CALLED SERAMPORE SERVICE CENTRE AND ASKED, "THE MAGNETRON IS AVAILABLE OR NOT? " THE PERSON WHO TOOK MY PHONE ASKED ME, "WHO ARE YOU? " THEN I TOLD HIM, " YOU DO NOT KNOW ME, I AM MAINAK ADHYA." THEN HE TOLD ME, "CALL WHOM, WHO KNOWS YOU." AND THEN CUT MY PHONE. THEN I TOLD EVERYTHING TO KHOSLA ELECTRONICS (ON THE MONTH OF FEBRUARY) AND TOLD THEM TO CHANGE THE MICROWAVE OR REFUND MY MONEY. THE VERY NEXT DAY SAIFFUDDIN FROM SERAMPORE SERVICE CENTRE PHONED ME TO CHANGE THE MAGNETRON. BUT I REFUSED TO TAKE THE SERVICE BECAUSE IF THIS KIND OF SERVICE PROVIDED BY ELECTROLUX, (WHO DEMANDED NO.1 SERVICE PROVIDER IN INDIA) THEN IF I HAVE ANY PROBLEM IN FUTURE THEN I CAN EXPECT THE SERVICE. THEN I PHONED MR. KANWAR (MOB NO. 9331764310) AND TOLD EVERYTHING IN DETAILS. SOMEONE ON BEHALF OF MR. KANWAR TOOK THE PHONE AND HE TOLD ME THAT HE WOULD REPLIED SOON. BUT NO ONE PHONED ME.
SO NOW I WANT MY MONEY BACK AGAINST THE MICROWAVE.
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