HI THIS IS INCENT FROM CHENNAI, ASHOK NAGAR, I HAVE PURCAHSED TWO YEAR BACK A ELITE MODEL WASHING MACHINE, WITH IN TWO YEARS TIME MORE THAN 20 SERVICE WAS MADE AND TWO MACHINE WAS REPLACED BY THEM ALL THIS HAPPENED WITH RIGEROUS FOLLOW UP.
LAST MONTH THE WARRANTY GOT EXPIRED AND MUCH BEFORE THAT I WAS TRYING TO GET AN AMC BUT THEY REFUSED TO SIGN AMC.
TWO WEEKS BACK A ERVICE WASATTENDED BY THEIR AGENCY CALLED MOTHERS CARE AND INSISTED ME FOR CHEMICAL CLEANING FOR BETTER PERFORMANCE AND CAHRGED AROUND 3000 Rs. THE NEXT DAY THE MACHINE WENT OUT OF ORDER.
THE COMPLAINTS ARE NOT BEEING ATTNDED BY THEM THE COMPALINT DOC NO IS 35067. AND THE SERVICE PERSON FROM THE PHONE NO IS NOT TTENDIND MY PHONE CALLS. THE CNENTER IS REFUSING TO GIVE THE HO PHONE NUMBER WHEN MANAGED TO FIND THE PHONE NUMBER AND CALLED Whirlpool India Logo... M/s Whirpool of India Ltd. Whirpool House Plot No. 40, Sector 44, Gurgaon – 122002. Haryana Tel.: PH - 91-124-4591300... THE CALLS ARE BEING DISCONECTED.
I NEVER SEEN A COMPANY WITH THIS KIND OF ATTITUDE TO A CUSTOMER WHO PURCHASED A PREIM PRODUCT. I HADSIMILAR PROBLEM WITH THEIR OEVEN ALSO. THE LOCAL SERVICE TEAM IS VERY RELUCANT TOATTEND THE CALLS AND PROBLEM.
I WANT A EARY SOLUTION FROM THE COMAPNY WITH A BUY BACK OPTION. OR EXTENDED WARRANTY
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