ETRAVEL POINT
Efund not received

Espected sir/mam,

This is bantosh kumar from delhi. On 25th of march this year i booked my ticket along with my friend nisheeth kumar from chennai to kolkata of 18th may in the flight 6E-523 with the booking PNR-P1DGCP from TAKE OFF TRIP.Due to my personal problems i cancelled my ticket on 17th may with the cancelled PNR-X2M9EM and my friend nisheeth travelled on his ticket. I booked my ticket from a travel agent whose address is given below :

ETRAVEL POINT

F-7, BASEMENT,

PUSHP BHAWAN,

ALAKNANDA SHOPPING COMPLEX,

NEWDELHI-110019

TEL-01126020194

9810084849

But till now i haven't received my refund. when i called and mailed indigo airlines they sent me the message that my refund of Rs.1472 has been refunded to the travel agent on 17th May itself, but the travel agent is denying the fact and is not willing to refund the money and i am running behind the travel agent from that day itself.

Sir i humbly request you to see to my complaint, as i have very high hopes from your side.

Yours Sincerely,

Bantosh Kuma