Its true,
I have to get a courier from ICICI bank on 6th of August. But till 12th I didn't received any courier. I made a call to ICICI bank and found that the courier was delivered to an authorized person on 6th at 11:00'o clock.
But I didn't received or there is no authorised person and then I called to courier service. Here comes the problem.
I made a call to the following numbers:
1) 040 - 32400188
2) 040 - 32518811
3) 040 - 32432602
4) 040 - 32415764
5) 040 - 30584901 - PrakashNagar, Courier office
6) 9959934822 - Janardhan
After making calls to all these numbers I came to know that, my address somajiguda will come under branch office " Prakash Nagar".
I made a call to Prakash nagar office and tried to know the status of my courier, they didn't responded properly.
Also they said following different reasons to say the status when I asked :
1) Server was very slow.
2) No power
3) Person speaking in office is a data entry operator and don't know how to see complaints.
4) Sometimes the security will lift the phone and said the internal telephone connections are dead.
5) There is no one in the office and sometimes they lift the phone and they will not answer just they keep aside.
A person named Anil responded on 19th August and said the courier was delivered in ICICI bank Khairatabad.
I went to the bank and enquired about my courier but they said that it is not present and suggested me to again confirm from the courier service.
I called to courier service and again they said that they are trying to find where the courier is.
The people / employees in the office are not lifting / answering the phone. The security person is answering the phone.
This is all to say the Express courier service has to take necessary steps / actions and till now i didn't get my courier.
Please help me...
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