This is the most horrible courier comapny I have ever heard off. Thier customer care mechanism is almost zero. They have 5 telephone numbers of hyderbad branch, either the said phones are not working or switched off and one of the numbers, it rings and rings and no one would ever lifts the phone. Even agter bringing the matter to thier higher ups in Head office mumbai, they are sluggish and never bother to call back with a solution.
And they are not the only people to blame, its ICICI Bank which are hand in glove with this dubious courier company, i made a represenation to thiier customer care 3 times and requested them to look in to the matter, which was non receipt of a document suppose to have been sent vide document no. 2647803336 on 6th of August'08.
Till today i.e. 20th August the said document is not delivereed to me.
I dont know how these courier company gets business from such a reputed bank like ICICI, I am sure some one some where in the bank is getting a kick back for favouring to send the documents through this expressIT couriers.
Even this large banks are infected with corrouption.
God only save our country.
Mukesh Pitti
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