I AM WRITING THIS COMPLAINT FOR THE FIRST TIME IN MY MOVIE WATCHING CAREER. I NEVER THOUGHT FAME CINEMAS WOULD GET DOWN TO SUCH LEVEL WHERE THE GUESTS ARE TREATED LIKE ROADSIDE DOGS. MY INCIDENT HAPPENED IN KOLKATA FAME CINEMAS AT SOUTH CITY ON 16TH NOVEMBER DURING THE SCREENING OF THE ACCLAIMED MOVIE "2012". THE SHOW WAS AT 10:20pm. I HAD PURCHASED 4 TICKETS FOR THE SHOW WITH MY FRIENDS @140 EACH. IT SO HAPPENED THAT ONE OF MY FRIEND IS A CABIN CREW AND HAD JUST LANDED AT KOLKATA (BEFORE THE SHOW START TIME). HE ASKED USED TO WATCH THE MOVIE AND HE WOULD ARRIVE BY 10:30. WE DID SO AND WHEN HE CALLED ME OUT FOR HIS TICKET AND PROMPTLY WENT TO THE ENTARNCE. NOW THE DRAMA BEGINS WHERE THE SECURITY CLAIMED MY FRIEND WAS " DRUNK" AND WAS SMELLING OF SAME. TO OUR ASTONISHMENT WE STILL TRIED TO REASON THE SECURITY THAT HE IS NOT AS BEING A CABIN CREW HE CANNOT CONSUME ALCOHOL. I REQUESTED HIM TO SMELL HIM PROPERLY. EVEN THROUGH SUCH INSULTS MY CABIN CREW FRIEND SUGGESTED THAT THE MALL AUTHORIES HAVE BREATHALYSERS AND THEY SHOULD USE THE SAME AND CONFIRM. WHICH THEY DIDNT AND SUDDENLY AFTER CONSULTING THEY SAID YOU CAN GO IN. MEANWHILE 20 MINS HAD PASSED AND WE MISSED QUITE OF THE SHOW. WE ASKED FOR A SINCERE SORRY AND WANTED TO MEET THE GENERAL MANAGER BUT WERE DENIED. ANOTHER SHOCK CAME IN WHEN THE DUTY MANAGER OR SHIFT MANAGER - MR. GAUTAM TOLD ME THAT YOUR FRIEND LOOKS LIKE A DRUNKARD FROM 2kms AWAY. WHO IS HE TO GIVE A CHARACTER CERTIFICATE TO ANYONE? IS IT MY FRIENDS FAULT THAT DUE TO HIS DUTY AS A CABIN CREW HE COUDNT SLEEP FOR LAST THREE DAYS AND HIS EYES WERE DROOPY? THERE IS ALWAYS A WAY TO HANDLE THINGS. WE COME TO WATCH MOVIE TO RELAX AND HAVE GOOD TIME. AND AFTER THAT THE WAY HE SPOKE LIKE WE WERE FROM THE STREETS. OF COURSE EVEN I HAD TO RAISE MY VOICE BECAUSE IT WAS VERY HUMILATING. I JUST WANT SAY THAT WE HAVE BEEN UPGRADED FROM STANDALONE THEATRES TO MULTIPLEXES WHERE WE PAY HIGH ADMISSION FEES TO HAVE QUALITY ENTERTAINMENT BUT DONT THINK SO AT THIS COST.
I SHALL NOT TAKE THIS EASY AS I HAVE ALREADY SPOKEN TO THE PRESS AS AM MEMBER OF THE PRESS CLUB - THE TELEGRAPH - AND YES OF COURSE I SHALL TAKE IT UP ON SOCIAL NETWORKING SITES MENTIONING THE HIGH HANDNESS OF FAME CINEMAS.
I REALLY DONT KNOW HOW MY MAIL WOULD EFFECT THE SYSTEM, BUT SURELY I THINK FAME HAS BEEN "UNFAMED" FROM MY LIST OF MULTIPLEXES.
WISHING FAME VERY SUCCESSFUL VENTURES IN FUTURE!
WARM REGARDS
GAUTAM CHOUDHARY
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