Fats track watch : 9203-pp-01
Nonavailability for your own product

Sir,

I purchased a watch with a model numnber 9203-pp-01, but as if now my strap got torned and from the past 2 months i'm looking for the black strap of it. But over here black strap is not available in any of your centre's in Delhi. I had also submitted my watch for 32days to your Pitam pura Titan centre so that they can check the availibility and can render me the services, but they also told that nothing can be done.

So please tell me nw what shoud I do with my watch. Do you make products for one time use or what? this is the bad experience with Titan Fast track, you just launch the products but don't give the after sale services or parts of watch. And i haven't purchased the watch to throw it in the dustbin, as one your agents in the delhi regional office, suggested me that. If you can give me an option I'll be greatful, you can contact me at 9891326668.

With regards,

Harsh Gupta