We bought FIB Executive Elite Front Loading washing machine (S# 23683) on 05/01 from IFB Industries Limited, Ghaziabad. About a month back its drum stopped rotating. We registered our complaint to the local Aligarh agent who asked us to contact Mr Chandan Singh, their authorized service technician. We contacted him on phone and he promised us a visit next day. No body turned up. I personally visited his residence cum workshop to request him to come to see the machine. Three days later 2 technicians came, checked the machine, and told me that its speed control board was defective but they could not replace it as it was not readily available. They left promising to come next day. Since then I have been calling them but no repair so far. I urge upon the FIB Industries to look into the matter and get my machine fixed as early as possible. Looking forward for a quick response.
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