Dear Sir/Madam,
I used to take my son for the Shamak Davar dance classes everyday in fitness one, Koramangala, Bangalore-34 . As I was there, I thought of joining the fitness prog. and Mr Kiran offered me the quarter summer offer for Rs 7999.[24-4-07] As, I came home, I had to change my idea due to some unavoidable circumstances. So, immediately, I called up fitness one ie. Mr Kiran and told him that I will not be able to attend my fitness prog. and to return my money I paid in the evening. I was asked to call in the morning. When I called next morning, I was told that money will not be returned, instead he will look for someone who will take up this fitness prog. and once someone takes it up, my money will be returned to me. I belived and waited for a long long time. Every time he told me that he has not found anyone for this exact prog. that I had paid for. Then, I even went and met the lady manager for this purpose and she was not polite and patient enough to understand my problem.
Now, my problem is 1. Why can't they return my money when I have not availed their services even for
a single day.
2. I have immediately told them in a few hours time after the payment that I will not
be able to attend the prog and so request to return my money.
3. Inspite of my immediate request to cancel my bill and my patience in believing
them and waiting for a replacement to pay my money back, nothing is solved.
4. The lady manager was not at all courteous in her behaviour. She was just blunt
and said nothing can be done once money is paid, it can't be returned.
5. It is my hard earned money. I want it back.
6. I don't recommend fitness one to any body for their unfriendly and greedy
behaviour. Even, a poor man will not take money when it justly does not belong
to him.
I am writing this complaint with all hopes that I will get my money back and Fitness one, Koramangala
No.24, 80 ft. road, S T bed road[near Samsung showroom] b'lore - 34. will be booked for this mistake.
How can they treat customers like this. They had all the time till I paid for their prog. and now they have nothing to respond. I have complained and requested for my money thro their website. I did't get any response from them. Please help me.
your's sincerely,
Jacqueline Lobo John
No. 505, Arunodaya,
3rd A Main, 16th A Cross,
H S R Layout, Sec 6,
Bangalore-560102
email I D: [email protected]
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