Dear Sir,
I am the owner of Ford, Figo (Titanium) from last one year. My car is having engine noise problem. Engine is making more noise as compare to other Figo that i have noticed. After recognizing the problem i went to your service center at Kolhapur. They told me that its a normal sound as other Figo. After few days i got the same problem with increase in engine noise. So again i went to service center there they checked and they also noticed that engine is making more noise and they agree with it. They checked Injectors with their system and we noticed that one of the Injector is having problem. Due to this the car was not getting Mileage as per your company recommended Mileage for five months. So they changed the Injector in warranty. After changing the Injector the noise was normal for few days but again it is having same problem as per my view. Due to warranty period i or any other customer can afford it but if it is out of Warranty then it cant be affordable to Customers as each Injector costs about Rs.14, 000 approx.
So, kindly get the permanent solution for this so that we can use positively Ford Vehicles for long.
Regards,
Shivraj Mohite,
Karad.
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