DEAR RESPECTED SIR,
1. WITH PAINED HEART I SUBMIT THE FOLLOWING COMPLAINT BEFORE YOU SIR.
2. ONE COVER WAS DESPATCHED TO ME FROM PALAKAD 0N 22/05 AND IT HAS REACHED THE INTERCHANGE POINT SALEM ALSO AS PER DETAILS GIVEN BY THE WEB SEARCH.
3. IT FURTHER INFORMS THAT IT IS IN TRANSIT BETWEEN SALEM AND TRICHY.
4. I CONTACTED THE SALEM IN NO: 8940004441 AND 8940004442. THEY INFORMED ME THAT THE COVER ARRIVED
TRICHY AND MAY BE MIS-ROUTED . THEY ALSO SAID THAT MIS-ROUTING FROM TRICHI INTERCHANGE POINT IS VERY
VERY COMMON AND REGULAR FEATURES.
5. I ALSO CONTACTED TRICHY OFFICE IN NO9788822800, AFTER 15 TIMES OF DIALLING ONLY I AM ABLE TO CONTACT
THE PERSONS BUT OF NO USE . THEIR REPLY IN A LETHARGIC MANNER MADE ME TO THINK THAT I WASTED
MY TIME IN CONTACTING TRICHY BRANCH.
6. THEN AGAIN I CONTACTED CHENNAI... HERE THEIR APPROACHES AND MODE OF ANSWERING ARE BEST.
STAFF AT CHENNAI ARE GEMS OF THE ORGANISATION BUT AT TRICHY BRANCH IT IS A CANCER TO THE SYSTEM AND ALSO TO THE CUSTOMERS
7. KINDLY LET ME KNOW THE FATE OF THE COVER. I FERVENTLY HOPE THAT YOU CAN LOCATE THE FAULT.
8. YOUR KIND REPLY IS AWAITED.
FROM P. GOVINDARAJAN, RETIREDRAILWAY STATION MASTER, MEDICAL COLLEGE POST, THANJAVUR 613004. PHONE 04362 248020
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