Gift Voucher
Date:13th Aug
Today I visited the Thane Big Bazar with a gift voucher (Rs. 250 x 6). Did a shopping of Rs 2800 odd (bill no - MUM 001687), I presented the voucher for redemption. I was told it has expired.
The gift voucher has no validity date or expiry date.
As a customer I can't read bar codes.. I have a voucher that doesn't have a issue date and I want it to be redeemed.
On enquiry at the customer service desk the representative agreed to the mistake but he said he is unable to help or process the voucher, even though on the system is it is showing expired only in July. Voucher series 1103000000860880/81/82/84 & so on
Its money which Big Bazaar has take without offering any goods, their system simply cannot hold advance payments taken for vouchers. A voucher is as good as currency (with infinate validity if not having date!)
Please respond
Best Regards
Rahul Pandey
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