Gna udyog limited
NON RECEIPT OF COURIER

SIR,

I WISH TO BRING YOUR KIND NOTICE THAT ON DATED 21.11.09 MY FRIEND BOOKED A COURIER AFTER CONFIRMATION OF DELIVERY ON THIRD DAY THROUGH YOUR COMPANY FROM LUCKNOW TO LUDHIANA AS PER DETAIL GIVEN BELLOW_

COURIER NO. Z-98061241 DT. 21.11.09

BALJINDER VERMA

4388/1, KIRTI NAGAR, SEC-39,

CHANDIGARH ROAD, LUDHIANA

ON FOURTH DAY AFTER BOOKING OF THE ABOVE COURIER, WHEN I CONTACT AT YOUR LUDHIANA OFFICE AT TELEPHONE NO.0161-3018413, 3018414 YOUR STAFF INFORMED ME TO CONTACT YOUR DELIVERY BOY Mr. BALWINDER AT HIS CELL NO.98550-46048 AND ON CONTACT Mr. BALWINDER HE INFORMED ME THAT HE DO NOT DELIVERED THE COURIER AT MY ADDRESS SINCE THERE IS NO SERVICE OF YOUR COMPANY.

ON CONTACT AT YOUR LUCKNOW BRANCH AT TELEPHONE NO.0522-3918141, 3918142 Mr. CHANDAN ADVISED ME TO COLLECT THE COURIER FROM YOUR LUDHIANA OFFICE WHEN I REFUSE THE SAME HE TOLD ME THAT IF YOU COULD NOT COLLECT YOUR COURIER WE WILL CALL BACK THE SAME TO LUCKNOW.

ON CONTACT Mr. PUSHPINDER WALIA, CHANNEL HAEAD OF YOUR COMPANY AT HIS CELL NO.99155-01102 HE ASSURED ME TO DELIVERE THE COURIER AT MY ABOVE ADDRESS.

AFTER DISCUSS THE MATTER WITH Mr. WALIA, ONCE AGAIN I CONTACT YOUR DELIVERY MAN Mr. BALWINDER AT HIS CELL NO.98550-46048 AND ASK FOR DELIVERY OF THE ABOVE COURIER AND I WAS SHOCKED TO HER FROM HIS SIDE THAT “ WALIA SALA KAUN HUNDA MAINU ORDER DEN WALA, JADON MAIN EK WAR KEH DITTA KI MAIN DELIVERY NAHIN DENI TAN PHIR NAHI DENI, JO KARNA HAI KAR LAO”

BUT, TILL NOW I DID NOT RECEIVE MY COURIER AND THINK TO GO WITH THE CONSUMER COURT IF THERE IS NO ACTION BY YOU TILL TOMORRO 12:00 P.M.

HOPE FOR BETTER SERVICE FROM YOUR SIDE.

With Warm Regards,

Baljinder Verma

Sr. Officer (Commercial)

GNA Udyog Limited,

Vill. Bundala,

Distt. Jalandhar.

e_mail: [email protected]

Website: gnaudyog.com

Mobile : 097813-12072 Extn. : 527