I purchased a Godrej Edge model fridge in the month of April from Sahu Agencies, Alkapuri, Near Nehru Vatika Aliganj, Lucknow. At the time of purchased i selected a model from the show room but I recieved a open packing fridge with the cover of Axis model, when i complained to agency he told that i chek the appliance first then deliver to custmer. If you open to chek the any applience is it possible of missing of packing matterial?
Secondly front pannel stand cover was not having one of its rubber that is why from that day it is not fixed properly, And no one took pain for that while i complained to agency but he refuged to talk in this regard and behave rudely.
Thirdy I complined for my fridge to the custmer care on 08.10.2009 and my complined No. is 798909 and having the massage of the same on my cell. Till to day no one attended my complined and i am suffering with same problem. On 1st Nov. 09 I shifted to 30, Janki Vihar colony, Janki puram Extention, Lucknow. From today onwards any visit by service technecian should be on this address.
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